erek03 Privacy Policy
This page describes what we collect when you use erek03 and how we keep that data protected. Our privacy practices are designed to be transparent: we tell you what information we gather, why we need it, and who may access it.
We at erek03 collect personal data only to operate your account, process payments, verify your identity, and comply with applicable law. We do not sell your data to third parties. Your information remains confidential and is encrypted in transit and at rest.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What Data We Collect
We collect data in three categories: account registration, transaction history, and device information. During registration, we ask for your name, email address, phone number, date of birth, and residential address. We verify this information against official records to confirm your identity and ensure you meet eligibility requirements.
When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or Indonesian banks (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and payment method. We also log every bet, game result, and account balance change. Device information—your IP address, browser type, and operating system—is collected automatically to detect fraud and ensure account security.
How We Use Your Data
Our erek03 platform uses your data to operate your account, process payments, calculate loyalty rewards, and detect suspicious activity. We verify your identity to comply with anti-money-laundering (AML) regulations. We analyze your betting patterns to flag potential fraud or account compromise.
We may contact you via email or SMS to confirm transactions, notify you of account changes, or inform you of promotions. You can opt out of promotional messages at any time by updating your account preferences. We retain your transaction history for seven years to satisfy regulatory requirements and resolve disputes.
Your data on erek03
- We collect name, email, phone, date of birth, and address during registration
- We record all deposits, withdrawals, bets, and game results
- We log your IP address and device information for security
- We retain transaction records for seven years
- We do not sell your data to third parties
Third-Party Processors
Our erek03 infrastructure relies on third-party service providers. Payment processors handle mobile banking, local payment, online payment, and e-wallet transactions. Email and SMS providers deliver account notifications. Cloud hosting providers store our servers, which may sit outside your jurisdiction. We require all processors to sign data-protection agreements and maintain security standards equivalent to our own.
We do not share your personal data with marketing companies, data brokers, or advertisers. We may disclose your information if required by law—for example, if a court orders us to provide account records or if we detect illegal activity. In such cases, we notify you unless legally prohibited from doing so.
Cookies and Tracking
We use cookies to keep you logged in, remember your preferences, and track your activity on erek03. Session cookies expire when you close your browser. Persistent cookies remain on your device for up to one year. We use these cookies to improve our platform, detect fraud, and personalize your experience.
You can disable cookies in your browser settings, but doing so may prevent you from accessing your erek03 account. We do not use third-party tracking pixels or cross-site cookies to follow you across other websites.
Your Rights
You have the right to access, correct, or delete your personal data. To request a copy of your information, contact our support team. We will provide your data within 30 days. If you find inaccurate information, you can update it directly in your account settings or ask us to correct it.
You may request deletion of your account and associated data, subject to our obligation to retain transaction records for regulatory compliance. We will delete non-essential data (such as device logs) within 30 days of your request. Your transaction history will be retained for seven years as required by law.
Security and Data Protection
We at erek03 encrypt all data in transit using TLS 1.2 or higher. Your password is hashed and never stored in plain text. We use firewalls, intrusion detection, and regular security audits to protect our servers. Our team undergoes annual security training.
Despite these measures, no system is completely secure. If we detect a data breach, we will notify affected users within 72 hours and provide guidance on protecting your account. We recommend using a strong, unique password and enabling two-factor authentication if available.
Contact and Changes
If you have questions about our privacy practices, contact our support team in English or Indonesian. We may update this policy to reflect changes in our practices or applicable law. We will notify you of material changes via email at least 30 days before they take effect.
This policy was last updated in 2024. Your continued use of erek03 after any update constitutes your acceptance of the revised policy.